Logo Applied Materials Customer Portal FAQ

If you experience any issues with this form or site please contact us at customer.portal@amat.com
What is the Applied Materials Customer Portal?

A secure extranet site accessible for free to Applied Materials customers where they can obtain important and timely information and resources not available to the public.

Who may use the Applied Materials Customer Portal?

Only direct employees of Applied Materials customers.

How can I gain access to the Applied Materials Customer Portal?

To register for Applied Materials Customer Portal access, select "First Time User" on the login page https://my.appliedmaterials.com. Upon successful application submission and approval, access is granted immediately for documentation. Self-Service and TKM access will be granted within 24 hours from approval

Is acceptance of the Applied Materials Customer Portal Terms of Use required?

Yes, acceptance of Applied Materials Customer Portal Terms of Use is mandatory to access the site.

Can I access the Applied Materials Customer Portal from any computer or location?

Yes, for accounts set up with multi-factor authentication or federation. For MFA, you must have access to your corporate email to complete the verification process. For federated authentication, you must be connected to your organization's network.

What browsers are supported?

The Applied Materials Customer Portal supports browser versions Chrome 94, Firefox 94, Edge 94, or Safari 16 or above. For best experience, please use Chrome.

Must I have cookies enabled on my browser?

Yes. Please refer to Applied Materials Cookies Policy https://www.appliedmaterials.com/us/en/pages/cookie-policy.html for more details.

Why does the site sign me out automatically?

For security, sessions end after 15 minutes of inactivity or after a maximum session time of 3 hours. Log back in at https://my.appliedmaterials.com.

How can I change my password?

To change your password, select “Change Password" on the Applied Materials Customer Portal login screen. Enter your email address and verify it using the One-Time Passcode (OTP) sent to your company email. You will then be prompted to create a new password.

How long is my password valid?

Passwords are valid for 365 days and users will receive email notification 10 days before password expiration.

What if my email address has changed?

Please email customer_portal@amat.com to inform them of the change.

Can I access the Applied Materials Customer Portal if I leave my current employer?

If your new employer is an Applied Materials customer and has access to the Customer Portal, you can register for a new account. Select First Time User Registration and complete the form using your new work email address. Please note that your previous account associated with your former employer is no longer accessible.

I was able to sign in successfully in the past, but now I get the error “invalid user or password", what should I do?

This may occur if your password has expired, if it was entered incorrectly, or if there was a space before or after the password when input. Try resetting your password. When selecting a new password, please ensure your password is at least 8 characters and there is at minimum one numeric character. If you are still experiencing this issue, please contact us by emailing customer_portal@amat.com.